Arrival & Departure Policy

  • Check-in:
    1400 hours; early arrival is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the day as well.
  • Check-out:
    1200 hours; late check-out are available on request and subjected to availability

Identification Policy

  • As per Government of India norms, you are requested to carry a valid photo-ID which features your address and present it at the time of Check-In.
  • For Indian Nationals: Driver’s License, Passport, Voter ID or Aadhar Card.
  • For Foreign Nationals: Passport and Visa.

Guarantee Policy

  • All bookings must be guaranteed at the time of reservation by a Credit Card or Travel Agency. All major credit cards are accepted.

Cancellation Policy

  • During LOW and SHOULDER Season reservations must be cancelled 7 days prior to the planned date of visit. Reservations cancelled within 7 days of the date of arrival will incur a 50 % cancellation fee equivalent to the entire stay on the accommodation per room.
  • During HIGH and PEAK season, a reservation must be cancelled 14 days prior to the planned date of visit. Reservations cancelled within 14 days of the arrival date will incur a cancellation fee equivalent to the entire stay on accommodation per room.

Child Policy

  • Infants –6 yrs old kids will have no charges and can stay in the parents room
  • 6 yrs to 12 yrs child will be charged for food only if sharing room with parents and no extra bed requested.
  • Up to two children under 12 years' age can be accommodated in the parents' room, with one extra bed at a charge of Rs.2000.00 +taxes.
  • Children above 12 years of age or third person will be charged of Rs 3500 + taxes per person per night with extra bed only.
  • Kindly state your request for extra bed at the time of booking as not all room categories can accommodate an extra bed.

Payments

  • Payments can be made with all major credit cards and debit cards. Please note that we are unable to accept anypersonalcheques or traveller’scheques.